How To Build An Online Community In 2024?

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With the increase in online users, there are new opportunities for brands and businesses to increase their customers and build their community. If you don’t know how to make an online community and haven’t invested in this program yet, don’t worry.

In this article, we will introduce you to some of the best online business ideas that can help you grow your business. So, if you don’t know how to build an online community for your business, make sure to read this guide. 

How To Build An Online Community In 5 Steps?

Want to grow your business and customer base? Here’s how to build an online community from scratch.

1. Set Your Goal

Like any other successful strategy, you must set clear goals before starting your career. So before anything else, think about the below questions. 

  • How large do you want your community to be
  • What’s your target audience (age, gender, location, etc)?
  • Think about what you want to offer. 
  • Set some trackable metrics called Key Performance Indicators (KPIs) to measure your success over time. 

2. Research The Market

The next in building an online community is researching your current market, finding your competitors, and analyzing their strategies. If you are a business owner, check out their marketing strategies, the platforms they use, and the types of content they share to promote their brand. 

3. Choose A Platform 

The next step in building an online community is to choose a hosting platform. Social platforms like LinkedIn or Facebook are popular among brand owners, but other options exist. 

Free Community Platforms 

If you are low on budget, you can start with free platforms for building an online community. Join Facebook, LinkedIn, or Reddit for free, where many users are looking for communities like yours. These platforms can help your growth since millions of people use them every month. 

However, these platforms have some drawbacks for professionals. For example, you don’t have ownership and control over your community. So, when thinking about how to build an engaged online community, you need to make sure the platform has the tools and features you need. 

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Branded Community Platforms

If you want full control over your dedicated URL, a branded or owned community is the best option. You can control your content and members and navigate them to your website. However, it’s not the perfect option if you are just about to start building an online community. 

So, the best answer to how to build an online community is to join both platforms to take advantage of their benefits. 

4. Set Up Your Community

After choosing the platform, it’s time to set up your community by writing a description, setting rules, adding a cover photo or logo, setting memberships for your owned community, etc. So, the next step in building an online community is to start planning before any launch. 

If you have multiple team members, you need to specify the responsibilities of each person and create your road map. 

  • Highlight the feature posts and content you want to share in the following weeks. 
  • Set a time for your daily meetings and weekly/monthly webinars.
  • Select who will be responsible for your business’s sales section, social media posts, etc. 

5. Spread The Community On Social Media

While major social media platforms such as Instagram and TikTok are not designed for professional purposes, you can use them to grow brand awareness. Since these platforms are popular, you can increase your customers.


Building an online community is crucial to growing your business in today’s digital world. By following the steps outlined in this guide, you can set yourself up for success and create a community of engaged customers and brand advocates. 


1. What Is The Best Way To Build An Online Community?

If you want to start building a community for the first time, popular social platforms like Reddit, LinkedIn, and Facebook are the best places to start. Once you learn how to build an online community, you can move to owned online communities.

2. How Do I Create An Active Online Community?

Follow these simple steps for building an online community:
Set Your Goal
Research The Market
Choose A Platform 
Set Up Your Community
Spread The Community On Social Media


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